How Do You Know if Your Postmates Account Is Suspended
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Y'all can wait to experience some bumps in the road when it comes to your deliveries as you go most your business driving for the Postmates food delivery app.
The good news is that there are ways to get assistance from Postmates Armada support or Uber Eats client service if yous need assistance while making a delivery.
Y'all need to pay close attending to the Uber Eats customer service options considering Postmates is now a part of the Uber food delivery service.
In this article, y'all'll acquire how to become help while driving for Postmates or Uber Eats so you never feel alone while yous're out there on the road.
Means to Get Postmates Armada Support
You need to know how to get aid while delivering for Postmates.
Many Postmates drivers wonder if a phone number is available to call when they need support.
1. Phone Number
Here is the information you need regarding the Postmates Armada Support phone number.
Does Postmates Accept a Telephone Number?
Why Doesn't Postmates Take a Phone Number?
No 1 knows why Postmates failed to offering their drivers a phone number to phone call for back up while out on the road.
Other nutrient commitment apps like DoorDash and Grubhub offer phone support, merely Postmates e'er failed to deliver in this area for its drivers.
In the past, Postmates used a merchant telephone number at 888-815-7726.
It was the number its retailers could use to become help.
That number no longer works due to the merger betwixt Postmates and Uber.
two. Electronic mail
Although Uber Eats took over Postmates, there are reports that the Postmates app still works in some parts of the country.
No i knows how long this volition go on.
If you're a Postmates Fleet driver who can still deliver on the old app, you can get help via electronic mail support.
How do I Email Postmates Client Service?
To get email support, endeavor emailing the visitor at postmates@postmates.com.
If that doesn't work, yous tin can electronic mail Uber Eats back up at uber-eats_support@ubermedia.com.
Use these email options regarding whatever consequence while delivering food on the Postmates and Uber Eats apps.
Due to the high volume of letters that get sent to customer service, there's no guarantee y'all'll hear dorsum from anyone.
If you lot don't get a response immediately, try emailing over again.
3. Online Hub
You can become assist using the online hub option.
To use it, wait for the back up tab within the Postmates app.
Tap on it and brand your request.
If you lot're a Postmates driver who's already gone through the switch to the Uber Eats app, y'all tin can utilize the aforementioned option from within the Uber driver app.
Await for the carte icon from within your Uber app and click on "help".
You'll encounter a vast array of issues that drivers typically encounter.
Notice your upshot and submit your question.
Some problems inside the Uber driver app authorize for telephone support.
If your issue qualifies for a telephone representative's help, click on "Call Back up" and the app will connect y'all with a phone rep.
4. Social Media
Y'all can also try reaching out to Postmates on Twitter or Facebook.
Postmates' Twitter handle is @Postmates and its Facebook page is facebook.com/postmates/.
Yous may have better luck getting a response from someone through these social media channels.
However, you should annotation that Postmates doesn't have a designated customer service Twitter or Facebook business relationship like Uber Eats does.
Information technology ways your inquiry may get unanswered if you accomplish out to Postmates in this way.
How Do I Get a Human at Postmates?
Now that Uber took over the Postmates visitor, you lot tin get a homo by using the phone pick we described higher up.
Open up the Uber Eats app and look for your effect.
If your problem qualifies as a phone support outcome, you lot can tap the phone choice and talk to a customer service person.
Troubleshooting: Postmates Fleet Account Suspended
Have you tried logging into your Postmates app, only to notice a bulletin telling you about a Postmates Fleet account intermission?
Hither's what to do about it.
What Happened to my Postmates Fleet Account?
If yous tin't log into your Postmates account, yous've likely already been suspended.
These are common reasons for getting an account pause.
- You didn't consummate a few deliveries
- Your rating reached a below-boilerplate number
- Yous had too many cancellations or no-shows
How exercise I Unsuspend my Postmates Fleet Account?
To unsuspend your Postmates Fleet account, contact support by tapping on the help tab in the app and selecting "Contact Support".
Choose "I demand to talk to someone nearly my account."
From there, tap on "My business relationship intermission."
You lot'll and so become an option to chat through the app with a customer service representative.
Tin can I Reapply for Postmates if My Account was Suspended?
Unfortunately, you won't exist able to reapply for Postmates after a break unless the visitor allows information technology.
Postmates doesn't offer an official reapplication or appeals procedure.
Your but recourse is to make contact with support and ask them how you tin can reach reactivation.
Do your all-time to explain the situation and see if they'll requite you some leniency.
Customer support will eventually provide yous with a final answer about whether they'll let you back on the Postmates team.
If yous do get accepted back on the food delivery app, there are a few things you lot can practise to improve your chances of staying in skillful continuing.
- Comply with the cancellation and no-evidence policy
- Don't let your rating fall below average
- Be more than active on deliveries
Beware: Postmates Scams
Did you know that some Postmates scams exist?
Information technology'southward a good thought to become familiar with them so you lot don't ever go taken in by unscrupulous people.
What are Postmates Scams?
Postmates scams happen when someone tries to take advantage of your demand to earn money.
These fraudsters might pretend to be Postmates employees and fox y'all into exposing sensitive banking or log-in details.
For instance, be careful if someone contacts you lot challenge that he or she is part of the hiring squad at Postmates.
They may say they need an upfront payment before activating your account.
Hang up on this person immediately.
You're talking to a scammer trying to get cash out of you.
You also need to remain aware of phishing scams where fraudsters effort to proceeds admission to your Postmates account.
In one case within, they'll bleed your earnings into their bank accounts.
Why are Drivers Vulnerable to Postmates Scams?
Drivers usually fall victim to Postmates scams considering they don't practise their due diligence or they get scared that Postmates is almost to deactivate their account.
To protect yourself, you lot should follow these guidelines.
- Protect your bank account and personal information with two-factor authentication (you tin can use Google Authenticator or Authy).
- Never provide anyone (including a Postmate employee) with sensitive login details like PINs or passwords.
- Remain cautious at all times. Inquire questions if someone asks for any personal information over the phone.
Call back that Postmates makes it hard to get one of their representatives on the phone when you need help out on the road.
In the get-go place, it'south unlikely that they're going to telephone call you.
If they do call you lot, it's even more than unlikely for them to inquire you for information they should already encounter as they wait through your commuter account.
Pro Tip
Expect out for the Uber lawmaking text scam sweeping the nation.
There are countless people falling victim to this scam, costing them time, money, and headache.
Mutual Postmates Scams Drivers Should Expect Out For
At present that we've covered some general guidelines on keeping your cyberbanking information safe from hackers, let's talk almost specific things to look out for when it comes to food delivery apps.
Some of these apply specifically to Postmates drivers.
Others can use to any nutrient delivery service y'all might drive for.
Fake Account Suspensions
Be wary if someone calls or texts y'all to claim they're from a trusted food commitment service like Postmates or Uber Eats and says they encounter an account suspension under your proper noun.
Typically, this type of scammer and so asks for sensitive login details so the visitor tin can get the account dorsum into good standing.
Hang up on this person correct abroad.
No one should e'er need your password information to remove an account suspension.
A Postmates client back up employee can admission your business relationship without knowing your password.
Fake Tech Team
Another scam is when you receive a call from someone pretending to be with Postmates' tech squad.
They say at that place's some sort of bug causing bug with the app and ask you to turn off location tracking while logged in.
These phishing experts tin can probable gain access to your personal information through this method.
Some scammers prey on Postmates drivers focused on earning a bonus for driving a certain number of trips.
For example, you might work hard to drive 20 trips for a $100 bonus.
The person trying to scam you will place a small social club that only amounts to one or two dollars.
In one case you accept the seemingly short eating house trip, the scammer volition phone call you lot to claim that they're on the Postmates client back up staff.
They'll tell y'all that they flagged your account for fraudulent employ and yous need to cancel the club.
And so, the person will ask you to verify sensitive account information to continue your business relationship from going into deactivation status.
Once you surrender your log-in data, the scammer tin can at present change your banking information inside your Postmates account.
Once they do this, they can transfer your current earnings into their account.
You'll have a hard time convincing Postmates that y'all deserve to get your coin back.
Some Postmates drivers have lost their earnings for an entire week's pay because of phishing scams like this one.
Sometimes these phishing scammers get fifty-fifty farther to entice drivers to play along.
They might tell you that you'll go a credit applied to your account afterward yous requite them your login credentials.
The scammer plays on your confusion around possible deactivation and and then sweetens the deal by offering the actress coin for your trouble.
Unfortunately, you'll lose all your earnings as soon as you give up your account data.
Stay away from this type of problem past hanging up on anyone trying to scam you in these ways.
Wrapping Upward
As a delivery driver for Postmates, it'south sometimes necessary to become in touch with the Postmates Fleet back up staff.
Since you can't typically get anyone on the telephone, the fundamental to success is remaining diligent with your e-mail or social media contact. Continue post-obit up until a support person helps you.
Source: https://www.ridester.com/postmates-fleet-support/
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